Delivery & Returns
FREE DELIVERY
Every Arcticform bed is delivered free to your door across Canada and the United States. No minimum order. No asterisks.
US orders ship from our warehouse in Kent, Washington. Canadian orders ship from our warehouse in Delta, British Columbia. No customs fees, duties, or tariffs on either side of the border.
WHITE GLOVE DELIVERY
Prefer a hands-off experience? White Glove delivery is available at checkout for $350. Your bed will be brought inside, placed in the room of your choice, and fully assembled.
DELIVERY TIMELINE
Orders are typically processed and shipped within 10-20 business days. Once shipped, freight delivery typically takes an additional 2-10 business days. Please allow 12-30 business days total from order to delivery, though in some cases this may take longer
Delivery timelines may be longer if your item requires a warehouse transfer or is on backorder.
If you need your order to arrive by a specific or future date, reach out to us at hello@arcticform.co and we'll do our best to accommodate.
You'll receive a tracking number once your order leaves the warehouse.
Please note White Glove delivery can take an additional 1 to 2 weeks.
30-DAY IN-HOME TRIAL
Sleep on it for 30 days. If it's not right for any reason, we'll arrange a full collection and refund. No forms, no questions, no friction.
Please keep your original packaging and boxes in the event of a return — they're required for safe collection and transit.
To initiate a return contact us at hello@arcticform.co within 30 days of delivery.
2-YEAR WARRANTY
Every Arcticform bed is backed by a 2-year manufacturer warranty covering defects in materials and workmanship. Normal wear and tear, damage from misuse, or issues resulting from improper assembly are not covered. If something isn't right, contact us at hello@arcticform.co and we'll make it right.
CONTACT
For any delivery or returns questions: hello@arcticform.co
A Considered Collection
Three beds. Each one chosen because nothing else like it existed. Not a catalogue — a collection.
Delivered Free
To every address in Canada and the United States. White Glove available if you'd prefer a hands-off experience.
Sleep on it
Thirty days in your home. If it's not right, we'll come get it. No forms, no friction.
Designed with Intention
Not more beds. Better ones. Each piece chosen because it changes how a bedroom feels the moment you walk in.